- For cancellations up to
3 weeks before the date of arrival, you can make a cancellation free of charge.
There are no additional cancellation costs.
- For a cancellation
within 3 weeks to 1 week before arrival, the cancellation fee is 50 % of the
booking price.
-
For cancellations
within the last week prior to arrival, the cancellation fee is 90% of the
booking fee.
-
With early departure,
late arrival or no-show, cancellation fees of 90% are charged for the booked
days not used.
Cancellation
due to Covid-19: In the case of
an official border or hotel closure, you can also cancel at short notice
free-of-charge. Deposits will either be fully credited or fully refunded with –
EUR 30 handling fees.
With demonstrable,
compulsory quarantine on return from a trip, we grant a free rebooking, issue a
voucher for the deposit received or the free cancellation.